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1. Reisekosten / Spesen zu einer Kunden Rechnung hinzufügen

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   0 comments  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer supported this idea  ·  May 17, 2021

2. Zwischensummen und Verbesserungen in der Angebotskalkulation

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   1 comment  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer supported this idea  ·  July 07, 2020

3. AutoReply - Nicht als neues Ticket!

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   0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer shared this idea  ·  March 10, 2020

4. Projektmanagement - dritte Ebene

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   started  ·  2 comments  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer shared this idea  ·  February 20, 2020

5. Workflow-Modul zur Führung und Automatisierung von Arbeitsabläufen

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   21 comments  ·  weclapp Business Apps » Sonstiges  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer commented  ·  February 19, 2020  ·  Delete…

   Für das Helpdesk:

   WENN / UND (optional) / DANN

   WENN chef@firma.de schreibt tickt / UND SLA Bruch / DANN E-Mail an chef@eignerfirma.de

   WENN chef@firma.de schreibt tickt / UND / DANN Webhook (Rotes Alarm Licht)

   Sehr vereinfacht gesprochen. Natürlich auf unglaublich viel anwendbar!

   Save Submitting...
   Johannes Dürhammer supported this idea  ·  February 19, 2020

6. Persönliche Kommentarbox-Vorlagen

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   0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer shared this idea  ·  November 19, 2019

7. Übersichtlichkeit Projektmanagement / Meilensteine

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   2 comments  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer supported this idea  ·  October 03, 2019

8. Tickets zusammenführen

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   6 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   completed  ·  Adminweclapp (Community Manager, weclapp SE) responded

   Es ist soweit, mehrere zusammengehörige Tickets können über eine Massenaktion auf der Ticketübersichtsseite zusammengeführt werden. Diese Funktion kam mit dem Release 20.03.1: https://www.weclapp.com/de/changelog/19-05-2020/

   Wählt dafür über Helpdesk > Tickets alle Tickets aus, die zusammengeführt werden sollen: https://doc.weclapp.com/knowledgebase/tickets-zusammenfuehren/

   Johannes Dürhammer supported this idea  ·  September 11, 2019

9. Lösungszeit in Ticketübersicht sortierbar

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   0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Johannes Dürhammer supported this idea  ·  September 11, 2019

10. Bearbeitungszeit Filterbar

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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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    Johannes Dürhammer shared this idea  ·  September 11, 2019

11. E-Mail Alias bei Kontakten

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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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    Johannes Dürhammer shared this idea  ·  September 11, 2019

12. Status umbenennen oder eigene hinzufügen

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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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    completed  ·  Adminweclapp (Community Manager, weclapp SE) responded

    Gute Neuigkeiten für euch! Diese Funktion wurde mit dem Release 21.01.1 umgesetzt.
    Weitere Informationen dazu findet ihr in unserem Changelog: https://www.weclapp.com/de/changelog/19-02-2021/

    Johannes Dürhammer supported this idea  ·  April 02, 2019

13. Seit dem letzten Öffnen hinzugekommene Kommentare farblich hervorheben

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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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    Johannes Dürhammer supported this idea  ·  April 02, 2019