Torsten Rehberg - todo IT Service

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  1. 28 votes
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    completed  ·  5 comments  ·  weclapp Business Apps » Organizer  ·  Flag idea as inappropriate…  ·  Admin →
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    Torsten Rehberg - todo IT Service commented  · 

    ich kann der Anfrage nur zustimmen, denn nicht alle Kunden halten sich an die "Vorgabe" eine zentrale E-Mail Adresse wie zb. support@... zu benutzen und schicken einem Mitarbeiter direkt eine Support Anfrage.

    Entweder muss er diese dann manuell in ein Ticket pflegen oder an die Mail Adresse die über Mail2Ticket abgefragt und ausgelesen wird, weiterleiten, nur dann stimmen die Adressdaten wieder nicht im Ticket.

    Daher wäre es wirklich super sinnvoll, wenn man aus einer Mail die an einen direkt geschickt worden ist, ein Ticket zu machen.

    Torsten Rehberg - todo IT Service supported this idea  · 
  2. 36 votes
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    1 comment  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service supported this idea  · 
  3. 309 votes
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    teilweise fertiggestellt  ·  12 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service supported this idea  · 
  4. 8 votes
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    completed  ·  4 comments  ·  weclapp Business Apps » Sonstiges  ·  Flag idea as inappropriate…  ·  Admin →
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    Torsten Rehberg - todo IT Service commented  · 

    diese Funktion wäre auch intern bei den Supportern sehr brauchbar, wenn diese Screenshots aus der Zwischenablage direkt ins Ticket einfügen wollen!

    Torsten Rehberg - todo IT Service supported this idea  · 
  5. 210 votes
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    started  ·  7 comments  ·  weclapp Business Apps » API  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service supported this idea  · 
  6. 45 votes
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    completed  ·  2 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service supported this idea  · 
  7. 55 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service shared this idea  · 
  8. 97 votes
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    completed  ·  1 comment  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…  ·  Admin →
    Torsten Rehberg - todo IT Service supported this idea  · 

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