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  1. 5 votes
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    0 comments  ·  weclapp Business Apps » CRM  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 7 votes
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    0 comments  ·  weclapp Business Apps » Finanzen & Buchhaltung  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 12 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 
  4. 36 votes
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    in review  ·  2 comments  ·  weclapp Business Apps » Vertragsmanagement  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 11 votes
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    2 comments  ·  weclapp Business Apps » CRM  ·  Flag idea as inappropriate…  ·  Admin →

    Es gibt bereits mehrere Möglichkeiten eure Telefonie mit weclapp zu verbinden, sodass ihr direkt aus dem CRM Anrufe tätigen könnt: https://doc.weclapp.com/knowledgebase/telefone-einbinden-fuer-eingehende-und-ausgehende-anrufe/

    Bzgl. MS Teams hat euch die Community schon potentielle Lösungsvorschläge genannt.

    Darüber hinaus können auch andere Telefon-Tools eingebunden werden. Schaut auch in unserem Store vorbei: https://store.weclapp.com/erweiterungen/

    Anonymous supported this idea  · 
  6. 16 votes
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    0 comments  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 
  7. 8 votes
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    0 comments  ·  weclapp Business Apps » Sonstiges  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 279 votes
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    6 comments  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Wir liefern unseren Kunden Hard- und Software. Der Auftrag ist immer auch mit einer Dienstleistung verknüpft. Wir würden gerne den Auftrag mit dem Projekt verknüpfen, sodass bei der Rechnungsstellung aus dem Auftrag heraus auch die Projektzeiten mit fakturiert werden können. Wir rechnen dabei immer den tatsächlichen Aufwand ab und korrigieren damit den ursprünglich geschätzten Aufwand.

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  9. 84 votes
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    4 comments  ·  weclapp Business Apps » Externe Dienste  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 13 votes
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    0 comments  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 82 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 57 votes
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    3 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 9 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 47 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 62 votes
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    4 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →

    Diese Idee wurde mit dem Release 21.10.1 umgesetzt:

    Wenn die E-Mail-Adresse des Kunden komplett mit einem entsprechenden Feld in der Kundendetailansicht übereinstimmt (es muss nicht das E-Mail-Feld sein), wird das Ticket automatisch dem entsprechenden Kunden zugeordnet. Das bedeutet, wenn ihr eine E-Mail über das Mail2Ticket-System von einem Kunden erhaltet, erkennt weclapp die E-Mail mit dem Kunden, auch wenn sie lediglich mit der E-Mail Adresse des Ansprechpartners übereinstimmt. Zusätzlich erfolgt eine direkte Zuordnung zur Firma, wenn die Domain der Mail eindeutig zugeordnet werden kann. Dies gelingt auch über den Ansprechpartner der Firma.

    https://doc.weclapp.com/changelog/21-10-1/#1620379228759-eff31943-2166578c-b522e29b-97bc

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  16. 12 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 26 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 22 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 
  19. 16 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 19 votes
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    0 comments  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…  ·  Admin →
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