Anton von WIRDUZEN

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  1. 12 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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    Anton von WIRDUZEN commented  · 

    ja wäre echt mega praktisch! Dann könnte man da deutlich mehr machen und mittels postfach regeln euch viele anforderungen bereits abnehmen!

    Anton von WIRDUZEN supported this idea  · 
  2. 9 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  3. 3 votes
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    1 comment  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
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    Anton von WIRDUZEN commented  · 

    Stimme ich zu - aber css kann man sehr wohl extern einbinden. Einfach in das CSS Feld import nutzen:

    @import url("https://domain.de//weclapp-customerportal.css");

    Geht einwandfrei.

  4. 26 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  5. 127 votes
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    5 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  6. 225 votes
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    10 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  7. 9 votes
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    1 comment  ·  weclapp Business Apps » Projektmanagement  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
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    Anton von WIRDUZEN commented  · 

    ja. klasse idee. die integration der tools von microsoft wäre allgemein an vielen stellen super hilfreich.

  8. 11 votes
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    2 comments  ·  weclapp Business Apps » CRM  ·  Flag idea as inappropriate…  ·  Admin →

    Es gibt bereits mehrere Möglichkeiten eure Telefonie mit weclapp zu verbinden, sodass ihr direkt aus dem CRM Anrufe tätigen könnt: https://doc.weclapp.com/knowledgebase/telefone-einbinden-fuer-eingehende-und-ausgehende-anrufe/

    Bzgl. MS Teams hat euch die Community schon potentielle Lösungsvorschläge genannt.

    Darüber hinaus können auch andere Telefon-Tools eingebunden werden. Schaut auch in unserem Store vorbei: https://store.weclapp.com/erweiterungen/

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    Anton von WIRDUZEN commented  · 

    das kann man doch direkt unter Windows einstellen. Hier muss man nur den Dienst entsprechend angeben und bei Teams noch bei der Telefonie das hinterlegen. Klappt bei uns ohne Probleme.

  9. 84 votes
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    4 comments  ·  weclapp Business Apps » Externe Dienste  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  10. 24 votes
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    1 comment  ·  weclapp Business Apps » User Interface (UI)  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
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    Anton von WIRDUZEN commented  · 

    Ja sehr sinnvoll. Allgemein die Intergration mit Teams wäre super.

  11. 6 votes
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    0 comments  ·  weclapp Business Apps » Verkauf  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN shared this idea  · 
  12. 27 votes
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    1 comment  ·  weclapp Business Apps » User Interface (UI)  ·  Flag idea as inappropriate…  ·  Admin →

    Wir haben diesen Ideenvorschlag aufgenommen und werden ihn mit einplanen. Bis wann wir die dynamischen Filter bereitstellen, können wir zum aktuellen Zeitpunkt noch nicht fest sagen.

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    Anton von WIRDUZEN commented  · 

    Kann ich mich nur anschließen. Besonders im Helpdesk ist das essenziell! Man bekommt immer die Info: Oh heute hast du dein SLA überschritten. Sinnvoll wäre es aber sich einen Filter setzen zu können wo zB. die drohenden SLA Brüchte der nächsten 7 Tage angezeigt werden - und das mit einer Ansicht die sich eben automatisch aktualisiert.

    Anton von WIRDUZEN supported this idea  · 
  13. 21 votes
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    1 comment  ·  weclapp Business Apps » API  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN shared this idea  · 
  14. 11 votes
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    1 comment  ·  weclapp Business Apps » API  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  15. 7 votes
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    1 comment  ·  weclapp Business Apps » API  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  16. 21 votes
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    0 comments  ·  weclapp Business Apps » Helpdesk  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  17. 21 votes
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    started  ·  1 comment  ·  weclapp Business Apps » User Interface (UI)  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 
  18. 22 votes
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    0 comments  ·  weclapp Business Apps » CRM  ·  Flag idea as inappropriate…  ·  Admin →
    Anton von WIRDUZEN supported this idea  · 

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